New Paragraph
New Plymouth, Taranaki, New Zealand
Applications close:
30 Jun 2026
We are seeking an experienced, motivated and values-driven leader to join our team as Pou Amotake – North Taranaki Visitor Centre Operations Manager.
This is a unique opportunity to lead the establishment and ongoing operation of the new North Taranaki Visitor Centre, a significant destination that will connect visitors with Te Atiawa, Taranaki Maunga, and the wider region.
Reporting to the Pou Iho Tū – General Manager Economic Development and Operations, you will play a pivotal role in bringing the Visitor Centre to life, leading pre-opening activities, developing operational systems, building a high-performing team, and delivering an exceptional visitor experience grounded in Te Atiawa values and culture.
Overview
Te Tūranga (the role)
The core responsibilities of the role include:
- Leading the pre-opening setup and operational readiness of the North Taranaki Visitor Centre.
- Developing and implementing operational systems, procedures, budgets, and service standards.
- Managing day-to-day operations across the café, conference and event facilities, wānanga and education programmes, and visitor services.
- Delivering an exceptional, culturally grounded manuhiri experience that showcases Te Atiawa and Taranaki.
- Recruiting, leading, and developing a high-performing team.
- Building strong relationships with hapū, community partners, tourism operators, government agencies, and key stakeholders.
- Managing external contractors, suppliers, and service providers.
- Leading health and safety across all operations and ensuring compliance with organisational and legislative requirements.
- Driving continuous improvement, visitor satisfaction, utilisation, and commercial performance.
- Supporting the long-term success of the Visitor Centre as a leading cultural and tourism destination.
Requirements
We're looking for someone who:
- Has senior leadership experience in tourism, hospitality, events, venue management, or a related sector.
- Has successfully established, opened, or scaled a new tourism, hospitality, or visitor-focused venture.
- Demonstrates strong people leadership, coaching, and team-building capabilities.
- Has exceptional organisational and operational management skills.
- Can confidently manage multiple priorities, stakeholders, and projects simultaneously.
- Has excellent relationship management skills and can engage effectively with whānau, hapū, community organisations, government agencies, and commercial partners.
- Has a strong understanding of Te Atiawa kōrero tuku iho, tikanga, and te reo Māori.
- Is passionate about creating memorable visitor experiences and contributing to the aspirations of Te Atiawa.
- Is resilient, solutions-focused, and committed to continuous improvement.
What we can offer you
We understand the importance of the role we play in creating a future in which our iwi, hapū, marae and whānau will thrive. We are a whānau-focused organisation that upholds the values of manaakitanga and hauora in the workplace. We invest in our people, offer a flexible working environment, and foster a culture of learning, development, and innovation.
Who we are
Te Kotahitanga o Te Atiawa (Te Kotahitanga) is the post settlement governance entity (PSGE) for Te Atiawa Iwi located in Taranaki. Established by the Trust Deed in 2014, Te Kotahitanga is responsible for managing Te Atiawa treaty settlement assets for the benefit of iwi members.
We are driven by purpose and fulfilling our vision of Te Iho Tū – Te Iho Whenua – Te Iho Tangata. Te Atiawa Secure, Te Atiawa Thriving, Te Atiawa Connected.
This is a rare opportunity to help establish and lead one of Taranaki's most exciting new visitor destinations while contributing to the aspirations of Te Atiawa.
If you are an experienced operational leader who is passionate about tourism, hospitality, culture, and community impact, we would love to hear from you.
For a confidential discussion about the role or to request a copy of the position description, contact Joshua Hitchcock at jos•••@teatiawa.iwi.nz.
