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Office Manager : People & Operations
Te Korowai o Ngaruahine Trust

Hāwera, Taranaki, New Zealand

Applications close:

31 Aug 2026

We are looking for an exceptional Kai Whakahaere Tari - Office Manager / People & Operations to run the day-to-day support of our people, office operations, payroll, health & safety, and IT coordination while driving continuous improvement across the business. Reporting to our HR Manager, you'll play a pivotal role in creating an organised, safe, compliant, and positive workplace where our people can thrive to do their best mahi.


If you thrive on taking ownership, love bringing order to chaos, enjoy supporting people, and have a continuous improvement mindset, we'd love to hear from you.


Overview

Key Responsibilities:

This is a varied, hands-on role where no two days look the same. You'll be the go-to person who keeps the business humming and our people supported - working closely with our Pou, Kaimahi, and external providers. This isn't an entry-level administration role - it's a trusted position with significant responsibility across people and operations.


Payroll:

  • Process fortnightly payroll accurately and on time.
  • Manage employee leave and payroll records.
  • Ensure payroll complies with NZ legislation.
  • Resolve payroll queries promptly and confidentially.

Human Resources:

  • Support the entire employee lifecycle including recruitment, training and development, well-being initiatives, and employee records.
  • Maintain accurate employee records and HR systems.
  • Assist the HR Manager with HR projects and people initiatives.
  • Maintain strict confidentiality at all times.

Health & Safety:

  • Coordinate the company's Health & Safety systems and documentation.
  • Maintain training and competency records.
  • Monitor incident reporting, investigations and corrective actions.
  • Schedule audits, toolbox meetings and compliance requirements.
  • Support managers and teams to maintain a safe working environment.
  • Ensure legislative compliance and continuous improvement.

Office Management:

  • Manage day-to-day office operations and communications.
  • Coordinate office supplies, equipment and facilities.
  • Keep documentation, filing systems and business records organised.
  • Coordinate meetings, travel and internal events.

IT Coordination:

  • Coordinate IT onboarding and offboarding for employees.
  • Manage laptops, phones, licences and office technology.
  • Liaise with external IT providers to resolve issues.
  • Maintain IT asset registers and equipment allocation.
  • Help implement new technology, training, and business systems.
  • Systems & Process Improvement.
  • Continuously look for smarter ways of working.
  • Improve administrative systems and documentation.
  • Develop and maintain standard operating procedures.
  • Help implement new processes and encourage team adoption.
  • Support projects that improve efficiency, communication and employee experience.


Requirements

He kōrero mōu | About you


Essential:

  • You have specialist experience in one or two of the core functions:
  • Health and Safety
  • Human Resources
  • Payroll
  • Office Management

Preferred:

  • Confidence managing competing priorities and working independently.
  • Excellent organisational and communication skills.
  • A genuine commitment to improving systems and creating positive experiences for others.
  • High levels of professionalism, discretion and confidentiality.
  • Strong technology skills across Microsoft 365 and cloud-based business systems.
  • Experience working in a Kaupapa Māori environment would be advantageous but isn't essential.


What we can offer you

  • Make a meaningful impact in a values-driven, kaupapa Māori organisation and the wider community. 
  • 4% personal development budget 
  • Enjoy a fun, supportive work environment with opportunities for growth 
  • Hybrid working arrangements available 
  • Participate in significant kaupapa and events, and access to te reo Māori learning 
  • Competitive Remuneration

Who we are

Te Korowai and its subsidiaries constitute the Ngāruahine Group which is a significant sized Post Settlement Governance Entity (PSGE) group with a high level of accountability to its people.


Te Ohu Arotake is part of our organisational commitment to mahi ka tika (transparency) and mahi pono (trustworthiness) which is embedded within our Trust deed. This means that we will adopt full reporting processes and ensure our business practices and major decisions are based on transparent processes.

 

For more information, please email jessica@ngaruahine.iwi.nz