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Pou Hāpai, Whānau Engagement Specialist
Te Whatu Oro - Health New Zealand

New Plymouth, Taranaki, New Zealand

Applications close:

24 Mar 2026

We are looking for a Pou Hāpai, Whānau Engagement Specialist to join our team in a permanent full-time role. This is an important role for someone who is passionate about walking alongside whānau Māori, helping remove barriers, strengthening cultural safety, and supporting services to respond better to whānau needs. It is a role with real purpose and visible impact.


Overview

You are the bridge between whānau Māori and the health system. You walk alongside whānau through complex care pathways with clarity and care. You assess cultural needs, arrange tailored support, and advocate across hospital and community services.


You lift the cultural confidence of staff through advice and training. You work with iwi providers, and community groups to design better ways of working for Māori. Every day, you help turn intent into action, so our MOKOPUNA inherit a better tomorrow.


Requirements

  • Health or community experience in advocacy, social services, or whānau support.
  • Connector who builds trust with whānau and works well across organisations.
  • Problem-solver who navigates complex systems and speaks up for whānau.
  • Organised and adaptable across whānau care, reporting, and service improvement.
  • Culturally confident in Te Ao Māori, with te reo and tikanga, or ready to learn.


What we can offer you

You will join Te Pā Harakeke, the Māori Health Directorate. We are a tight-knit team with a clear focus on whānau wellbeing. We provide hands-on support and shape how the system responds to Māori.


Based in New Plymouth Taranaki, you will work in a region with strong iwi partnerships and active Māori networks. All throughout Taranaki you will be part of local change that keeps whānau voices at the centre and improves care where it matters.


Who we are

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.  

 

All applications must be submitted through our online careers portal by 24th March 2026. If you have any questions about the role, please contact Tamati Neho, Chief Māori Health and Equity Officer at tamati.neho@tdhb.org.nz