New Paragraph
New Plymouth, Taranaki, New Zealand
Applications close:
We are seeking an exceptional General Manager to lead the team at Novotel Ngāmotu Taranaki, a well-established hotel known for its excellent manaakitanga, modern facilities, and prime location in the heart of Taranaki.
This is a unique opportunity for a dynamic hospitality leader to drive operational excellence, enhance guest experiences, and continue to build a high-performing team.
As General Manager, you will have full responsibility for the hotel’s performance, overseeing all aspects of operations including accommodation, food & beverage, guest services, commercial performance, financial outcomes, and team culture.
You will be the face of the hotel leading from the front, building strong relationships with guests, stakeholders, and the local community.
Overview
- Lead and inspire a diverse team to deliver outstanding guest experience
- Drive financial performance, including budgeting, forecasting, and revenue growth
- Ensure operational excellence across all departments
- Maintain high standards of service, presentation, and compliance
- Develop and execute strategic plans to grow the business
- Foster a positive workplace culture focused on engagement and development
- Build strong relationships with owners, suppliers, and local partners
Requirements
You are an experienced hospitality leader with a passion for people and performance. You bring energy, commercial acumen, and a hands-on leadership style.
You will ideally have:
- Proven experience as a General Manager or senior hotel leader in a branded midscale hotel environment.
- Strong commercial and revenue management skills.
- Exceptional leadership and team development capabilities
- A guest-focused mindset with attention to detail
- Excellent communication and stakeholder management skills
- Knowledge of hotels systems (Opera, Simphony, IDeaS and Accor Systems
- Experience in driving projects from planning through to completion.
- A strong commitment to safety, compliance and operational standards.
- Culturally aware and inclusive leadership, with a genuine appreciation of operating in Aotearoa New Zealand.
What we can offer you
Who we are
Novotel New Plymouth Taranaki is a 4.5-star hotel offering modern rooms, on-site dining, and convenient access to the city, airport, and Taranaki’s top attractions for both business and leisure travellers.
Important Information:
- Applicants must have current rights to work in New Zealand
- Only shortlisted candidates will be contacted
